This service provides comprehensive payroll and PAYE compliance outsourcing for UK‑based online stores and SMEs. We understand that payroll is far more than just “paying wages” – it involves complex tax computations, Real Time Information (RTI) filings, pension auto‑enrolment, benefits reporting, and annual statutory documentation. Any error can lead to HMRC penalties or employee complaints. We take over the entire process, allowing you to focus on your core business.
Full Payroll Cycle Processing – We process all employee wages at your chosen frequency (weekly, fortnightly, or monthly). This includes: computing basic pay or hourly rates plus overtime, commissions, bonuses, and allowances; calculating statutory sick pay (SSP), statutory maternity/paternity pay (SMP/SPP); deducting PAYE income tax and Class 1 National Insurance; deducting student loan repayments (Plan 1/2/4 or Postgraduate); handling attachments of earnings; and computing pension contributions (including auto‑enrolment compliance). After each cycle, we provide detailed payroll summary reports and employee payslips (digital or printed).
Real Time Information (RTI) Submissions – On or before each payday, we submit full FPS (Full Payment Submission) reports to HMRC via HMRC‑approved payroll software. If corrections are needed, we file EPS (Employer Payment Summary) adjustments. We track every RTI submission to ensure it is not rejected or flagged. For leavers, we file the appropriate FPS leaver details to ensure smooth post‑employment tax handling.
Auto‑enrolment Pension Compliance – We help you fulfil all auto‑enrolment duties: identifying eligible jobholders, selecting a compliant pension provider and setting up the scheme, calculating minimum employer and employee contributions, submitting contribution data to the pension provider on time, and completing re‑enrolment and re‑declaration cycles as required. We also maintain compliance records for The Pensions Regulator (TPR) and provide you with a clear compliance status report.
Annual Payroll Tax Summaries (P60/P11D) – At the end of each tax year (5 April), we prepare P60 annual summaries for every employee, showing total pay, PAYE, and NI deducted. If you provide taxable benefits (company cars, private medical insurance, interest‑free loans, etc.), we assist in calculating the cash equivalents, preparing and submitting P11D and P11D(b) returns. We can also assist with PSA (PAYE Settlement Agreement) filings for one‑off minor benefits.
New Starter and Leaver Processing – For new hires, we help complete the Starter Checklist and confirm the correct tax code from day one. For leavers, we handle final wage calculations, accrued holiday pay, and accurately report the leaving date and final pay in the FPS, ensuring seamless transition to the employee’s next employer or benefits.
HMRC Payroll Audit Assistance – If your business is selected for a PAYE compliance review, we provide full support – gathering all requested payroll records, RTI submissions, and payment evidence; drafting responses to HMRC queries; and, if needed, representing you in telephone or face‑to‑face discussions with HMRC officers to minimise operational disruption.